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FAQ

I. Products and Services

II. Financial Arrangement

III. Security and Technical

How secure is ePayLink?
All transaction data transmitted between the merchant's web server, ePayLink payment gateway and financial institutions are fully encrypted using world-class encryption technologies - 128-bit SSL at network level and 1024-bit RSA, 168-bit Triple-DES at application level, ensuring data security and privacy of transaction details and credit card information. ePayLink also provides IP verification fault screening service to help merchants reduce potential online fraud risks.
   
How do merchants integrate their websites to ePayLink?
Our dedicated technical support will ensure seamless integration of the payment service with merchant's existing websites. Auto installation software will be provided for ease of deployment. No investment in any additional hardware or secure server facilities is required by the merchants.
   
What client platform does ePayLink support?
ePayLink supports Linux, Solaris, Windows 2000, NT and XP, etc. Client's webstore can be in ASP or Java.
   
Can ePayLink handle multiple transactions simultaneously?
Yes, ePayLink is robust and highly resilient to support multiple transactions simultaneously.
   
How to obtain technical support from ePayLink on my merchant account?
Send email to us at support@epaylink.com or call our support hotline at 8100 9840.
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